Activation compte

Spiderbios69

bonjour,

Can you actived my acount. Because i don't receive the maps update on tom tom go basic 5. My map is outdated may 2018 version 1011.

Mod edit: Please do not post any personal information on a public forum!

Thanks

YamFazMan

Hi
Spiderbios69
Welcome to the site....
The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
On Monday @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....

Stay Safe... ATB YFM

YamFazMan

Hi
Spiderbios69
Welcome to the site....
The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
On Monday @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....

Stay Safe... ATB YFM

VikramK

Hi @Spiderbios69

Welcome to the community!
Our team has fixed the subscriptions for your device. Please check for updates now.

Regards, Vikram

Spiderbios69

Hello,

It's okay. I can dowload the update last day sunday.

Thank you my map is 1050.