Activation compte

Spiderbios69
Registered Users Posts: 4 
Apprentice Seeker

Apprentice Seeker
bonjour,
Can you actived my acount. Because i don't receive the maps update on tom tom go basic 5. My map is outdated may 2018 version 1011.
Mod edit: Please do not post any personal information on a public forum!
Thanks
Can you actived my acount. Because i don't receive the maps update on tom tom go basic 5. My map is outdated may 2018 version 1011.
Mod edit: Please do not post any personal information on a public forum!
Thanks
0
Best Answer
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Hi
Spiderbios69
Welcome to the site....
The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
On Monday @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM5
Answers
-
Hi
Spiderbios69
Welcome to the site....
The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
On Monday @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM5 -
Hi @Spiderbios69
Welcome to the community!
Our team has fixed the subscriptions for your device. Please check for updates now.
Regards, Vikram0 -
Hello,
It's okay. I can dowload the update last day sunday.
Thank you my map is 1050.0