I have changed my email address

brianshackleton58

My TomTom Go 6100 has the old email address on it and I cannot log on to my drive on my device.
How can I change the email address on it?

DougLap

Hi @brianshackleton58

Tap Menu
Tap Settings
Tap System
Tap Reset Device

This will return the device to the out of the box position except the Map and operating versions currently on the unit will not be changed.

When you set the unit up you can now input the new Email address. It should be noted that you will lose all the Favourites (My Places) and any Poi, Routes and Route files on the device.

Doug

YamFazMan

Hi
@brianshackleton58
Welcome to the site....
If you log into MyDrive Web Route planner with your old email & password
It "May" ??? still be possible to recover your old My places....
_____________________________

See.... Many users have asked for the facility to backup their MyPlaces to a PC
The MyDrive Route planner allows you to download your data from the Tomtom Cloud
Here... https://discussions.tomtom.com/en/discussion/comment/1667273/#Comment_1667273

Stay Safe... ATB YFM