you cannot use this card on this device TomTom XL

adrian12 Registered Users Posts: 1
New Seeker
Hello, I tried to update my TomTom XL using HOME, and ever since whenever I try to start the device I get the error "you cannot use this card on this device". I've tried to export the map onto the computer and install it back but it seems to be stuck when trying so. The map is Central Europe, version 995.8507


  • dhn
    dhn Posts: 33,382
    See whether moderator @VikramK sees your post tomorrow. He may be able to ewctify the situation., Check back.
  • VikramK
    VikramK Administrators Posts: 13,758
    Hi @adrian12

    Welcome to the community and sorry for my late reply...
    A map has been activated for your device. Please remove the existing map first and download the fresh version offered for download.