Sat nav wont work. — TomTom Community

Sat nav wont work.

Allan1940Allan1940 Posts: 2 [New Seeker]
Hi sat nav stopped working tried everything to reset it but no joy its less than a year old.Rang Halfords where i got it from and they say i need a RMA number but theyare closed all the time i ring any ideas.

Answers

  • YamFazManYamFazMan Posts: 19,431
    Superusers
    Hi
    @Allan1940
    Welcome to the site....
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM
  • Allan1940Allan1940 Posts: 2 [New Seeker]
    Hi done all that still wont work thanks.
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