Maps 25 month old on the GO PROFESSIONAL

FyAll
FyAll Registered Users Posts: 7
Master Traveler
edited December 2021 in Devices using Wi-Fi®
I have the go professional 6200 for over a week now ant still got a 25 month old maps. With lifetime maps update. No maps updates, only firmware and cams. And need to Pay for new maps updates???
Really???? I will wait till the end of the week. Then I will send the Navi back with a "don't buy tomtom",and go back to Becker 😠😠😠

Comments

  • DougLap
    DougLap Posts: 9,855
    Superuser
    edited June 2020
    Hi @FyAll

    Hopefully @VikramK will pick this up and sort you account out. It would appear your account is not correct on their servers so when he sorts it then the updates should start.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,801
    Moderator
    edited June 2020
    Hi @FyAll

    Welcome to the community!
    The services for your device have been sorted. Please check for updates when connected to a WiFi.

    Regards, Vikram
  • FyAll
    FyAll Registered Users Posts: 7
    Master Traveler
    VikramK wrote: »
    Hi @FyAll

    Welcome to the community!
    The services for your device have been sorted. Please check for updates when connected to a WiFi.

    Regards, Vikram

    All is well. Just got the update download.
    Thanks for the quick reply and sorting out the problem.
    Best regards and stay healthy.
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