Some routes not editable in MyDrive since Saturday 20th June 2020 — TomTom Discussions

Some routes not editable in MyDrive since Saturday 20th June 2020

Khali_FC
Khali_FC Registered Users Posts: 2
New Seeker
Hello,

We have encountered this problem in MyDrive website since Saturday. Some of my routes (and some of some friends) are bugged. When trying to edit one of them, the panel appears as loading and stays there forever. You can see the route, but you cant modify anything on it (or download it in gpx, or send it to your device).

When accessing the route from the share link (which was shared before this bug happened), nothing can be done either, the panel doesnt appear: Link

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Comments

  • bichpm
    bichpm Registered Users Posts: 7
    Apprentice Traveler
    Same issue for me. I have a couple of routes stuck in MyDrive, I cannot edit or share them.
    7mezryb2fjls.jpg

  • DanielForniesSoria
    DanielForniesSoria TomTom Moderator, Staff Posts: 73 Staff
    Hi guys,

    Just to get some context. Do those routes contain images in them?
    Best Regards,

    Daniel
  • DanielForniesSoria
    DanielForniesSoria TomTom Moderator, Staff Posts: 73 Staff
    Hi,

    I see in the case of the shared link that the image reference was gone. I have cleaned that up. Now you can operate with the route again, but unfortunately the cover image is gone.
    We are looking into the issue meanwhile.
    If you have more links we need to cleanup let us know for now.

    Apologies for the inconvenience,
    Daniel
  • Khali_FC
    Khali_FC Registered Users Posts: 2
    New Seeker
    Yes I always put an image to recognize them easily.

    Thanks for looking into it, I will check if there is any other route with this problem.