Start 52 no maps after failed update — TomTom Community

Start 52 no maps after failed update

Firini500Firini500 Posts: 5 [Master Traveler]
edited June 2020 in MyDrive Connect
I own a start 52, for about 6 months now

So yesterday I downloaded and installed mydrive connect,
created an account
opened mydrive connect,
paired nav via usb

After receiving an update notification which I agreed to install...
the software started updating for about 40 mins,
after which, sadly it told me it had failed

The start 52 will boot normally but after status bar is full I now get the no maps available notification

in MyDrive Connect I can now open my start 52, go to my content and there's no maps there anymore to reinstall
I do see my traffic lights, voices and services.

I did try the clearing of the download folder, reset and reconnect solution several times

Help... I must be doing something wrong

Best Answers


  • DougLapDougLap Posts: 7,984
    Hi @Firini500

    Not necessarily and error. have a look at the following and see if that helps. If not come back and advsie.

  • Firini500Firini500 Posts: 5 [Master Traveler]
    edited June 2020
    Hey Doug,

    Did that several times before, and sadly it also didn't work this time
  • Firini500Firini500 Posts: 5 [Master Traveler]
    Thnx YamFazMan

    will contact support via the link you've given

    I think it was europe without russia
    Mydrive Connect shows 6289 MB available at the moment so what you were saying sounds about right on the money in this case

    A smaller map should work is Western Europe a better option perhaps?
  • Firini500Firini500 Posts: 5 [Master Traveler]
    So I ordered a 32 Gb sandisk class 10 SDHC micro SD card

    maybe the better option to get the full map working again

    but a smaller catch 22 map would be a nice to have as a "keeper"
    and to get to the format card option if I uderstand correctly

    THnx for the help so far

  • Firini500Firini500 Posts: 5 [Master Traveler]
    edited June 2020
    Thnx VikramK and YamFazMan

    Succesfully installed smaller keeper map on onboard memory, now installing europe on SD card.

    Thnx for all the help on resolving this ... and in such a short time as well
  • YamFazManYamFazMan Posts: 19,454
    You're welcome, glad you're sorted :)

    Stay Safe... ATB YFM
Sign In or Register to comment.

Who's Online in this Category0