No Maps are aviable on my TomTom 5000 — TomTom Community

No Maps are aviable on my TomTom 5000

Hi,
after a not succesfull map upate the tomtom Go 5000 shows: No maps are aviable ..

In MyDrive Connect I don't see maps to download to the Go 5000 there are no maps aviable, just an offer to bye an new devcie. How can I reinstall the maps?

Thanks a lot for your help!!

Best Answer

Answers

  • DougLapDougLap Posts: 5,559
    Superuser
    Hi @jonnyFC

    Tap on Discussions Home at top of this page.
    Scroll down to Videos and Tap it
    Select the No Maps Found Video

    Doug
  • jonnyFCjonnyFC Posts: 4 [New Seeker]
    Hi DougLap,

    I checked the Videos and try it but it didin't help me.

    I think TomTom have to add a new map to my account, so I can install it againg.

    Best,
    Jonny
  • VikramKVikramK Posts: 9,886 Moderator
    Hi @jonnyFC

    Welcome to the community!
    Please do a soft reset and check for updates in MyDrive Connect now. A new map update should be offered for download.



    Regards
    Vikram
  • jonnyFCjonnyFC Posts: 4 [New Seeker]
    @VikramK @YamFazMan Thanks !! It is working
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