No Maps are aviable on my TomTom 5000

jonnyFC

Hi,
after a not succesfull map upate the tomtom Go 5000 shows: No maps are aviable ..

In MyDrive Connect I don't see maps to download to the Go 5000 there are no maps aviable, just an offer to bye an new devcie. How can I reinstall the maps?

Thanks a lot for your help!!

YamFazMan

Hi
@jonnyFC
Welcome to the site....
The early Maps fitted easily onto 8GB on-board Memory, but the Map sizes increases with every update... Now the 8GB limit on-board Memory size on the NAV4 devices is an unfortunate, but real Catch22 situation....
The latest NAV4 Full Europe Map size is now 9GB +

@VikramK or @lampard the Forum Moderators can add a small Map to your Account to get you passed the 'Catch22' No Maps Found error....
See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043

Stay Safe... ATB YFM

DougLap

Hi @jonnyFC

Tap on Discussions Home at top of this page.
Scroll down to Videos and Tap it
Select the No Maps Found Video

Doug

jonnyFC

Hi DougLap,

I checked the Videos and try it but it didin't help me.

I think TomTom have to add a new map to my account, so I can install it againg.

Best,
Jonny

YamFazMan

Hi
@jonnyFC
Welcome to the site....
The early Maps fitted easily onto 8GB on-board Memory, but the Map sizes increases with every update... Now the 8GB limit on-board Memory size on the NAV4 devices is an unfortunate, but real Catch22 situation....
The latest NAV4 Full Europe Map size is now 9GB +

@VikramK or @lampard the Forum Moderators can add a small Map to your Account to get you passed the 'Catch22' No Maps Found error....
See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043

Stay Safe... ATB YFM

VikramK

Hi @jonnyFC

Welcome to the community!
Please do a soft reset and check for updates in MyDrive Connect now. A new map update should be offered for download.



Regards
Vikram

jonnyFC

@VikramK @YamFazMan Thanks !! It is working