Faulty click & go mount
Gibbo2604
Posts: 2 [Apprentice Seeker]
how do I contact tomtom customer service, Tomtom click & go mount faulty this is third one in 3 yrs, connector at the back of mount seems to always go obviously other two i brought were out of 12 month guarentee so had to buy them last one only brought in October hasn't been working now for about 6 weeks. Any help would be grateful on this. Thanks
0
Best Answers
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DougLap
Posts: 7,171 
Superuser -
YamFazMan
Posts: 18,666
SuperusersHi
@Gibbo2604
Welcome to the site....
May be useful....
I never disconnect the Tomtom USB lead from the mount...
Its the original Mount from when Tomtom launched the GO 5000
I loop the cable around the mounts pillar using a simple knot to provide strain relief and when I'm not using the device I use a Velcro strap to stow the mount & cable in the glove-box....
I use a 2nd USB lead to update the device....
Leaving the mount on the screen 24/7 is not a good idea....
Stay Safe... ATB YFM5
Answers
Superuser
https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic
Doug
Superusers
@Gibbo2604
Welcome to the site....
May be useful....
I never disconnect the Tomtom USB lead from the mount...
Its the original Mount from when Tomtom launched the GO 5000
I loop the cable around the mounts pillar using a simple knot to provide strain relief and when I'm not using the device I use a Velcro strap to stow the mount & cable in the glove-box....
I use a 2nd USB lead to update the device....
Leaving the mount on the screen 24/7 is not a good idea....
Stay Safe... ATB YFM