Cancel order for map

pieter_jan77

Hi,

How do I cancel an order for a map which is 'In process'
I live in the Netherlands.
The guaranty stats that I should mail but I've been looking for a mail address on the support site for about 4 hours.
The order was place yesterday.

Regards,
Pieter-Jan

DougLap

Hi @pieter_jan77

Do the Netherland links on this help.

https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic

Doug

DougLap

Hi @pieter_jan77

Do the Netherland links on this help.

https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic

Doug

pieter_jan77

Thanks!
Hopefully the email works.
The chat-link links me again to the help page with a chatbot that can't give an answer.
Although this time the bot gave me an input field to send something.
But I'll just wait a bit.
Thanks again.

Regards,
Pieter-Jan