Lifetime traffic and speed cam is about to expire? Is this a bug?

Beuzy
Beuzy Registered Users Posts: 3
Novice Seeker
in TomTom Services
Hi @VikramK

I got a premium X yesterday, with lifetime traffic and speed cams.
Now I checked the status of the subscription on my device for the lifetime traffic and cams.
But seems the expire in a month?!? This can’t be correct is it?
Can anyone help me at tomtom support to fix this.

Thanks in front.

Best Answer

Answers

  • YamFazMan
    YamFazMan Posts: 20,785
    Superuser
    Hi
    @Beuzy
    Welcome to the site....
    It will probably be Monday before @VikramK or @lampard the Forum Moderators pick this up and check the Account Status....

    Stay Safe... ATB YFM
  • Beuzy
    Beuzy Registered Users Posts: 3
    Novice Seeker
    Oke thanks, i check back to the answer then on monday.

    Thx
  • Beuzy
    Beuzy Registered Users Posts: 3
    Novice Seeker
    Hi @VikramK

    Thanks fot the quick help and service, now the cams and traffic info is activated!

    Just in time to start my work! This is great.

    Have a nice day!
  • DaveMiller
    DaveMiller Registered Users Posts: 3
    Apprentice Seeker
    I have the same problem: Go Premium (with lifetime traffic and camera services) received and set up today, and it says Traffic will expire on 22 July. How do I correct that, please?
  • DougLap
    DougLap Posts: 9,822
    Superuser
    Hi @DaveMiller

    Hopefully @lampard will pick this up and sort your account out. Look back later.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,713
    Moderator
    Hi @DaveMiller

    Welcome to the community!
    The services for your device have been fixed. Please do a soft reset as advised above and check again....


    Regards, Vikram
  • DaveMiller
    DaveMiller Registered Users Posts: 3
    Apprentice Seeker
    Superb! Thanks, Vikram, for your quick work.
This discussion has been closed.

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