Also no map update on new device.

Heeroo
Heeroo Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hello,
I bought a new device today and only got POI updates and so on. But no map updates. I'm on 10.35
What todo?

Answers

  • DougLap
    DougLap Posts: 9,844
    Superuser
    Hi @Heeroo

    During the current situation with many working from home it seems some accounts are taking longer to be set up correctly.

    Hopefully @VikramK will pick this up on Monday and sort it out for you. Look back then.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hi @Heeroo

    Welcome to the community!
    Subscriptions have been sorted. Please check for map updates now.

    Regards, Vikram
  • patrick1975
    patrick1975 Registered Users Posts: 2
    Apprentice Traveler
    Same for me. I have a new professional 520 wifi. now new map avalible sinds last satuarday.
    anything i can do ?
  • DougLap
    DougLap Posts: 9,844
    Superuser
    Hi @patrick1975

    Hopefully @VikramK will pick this up tomorrow and sort the account out. Look back then.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hi @patrick1975

    Welcome to the community!
    The services for your GO PROFESSIONAL 520 have been fixed. Please check for new map updates...

    Thanks, Vikram
  • patrick1975
    patrick1975 Registered Users Posts: 2
    Apprentice Traveler
    Thank you Vikram. i have the new map now.