TomTom CURFER discontinuation — TomTom Community

TomTom CURFER discontinuation

kieronkieron Posts: 513
Superusers
TomTom will no longer support the Curfer app and the OBD device with updates or fixes as of 14/07/2020.

Once the app is discontinued it will no longer be possible to download it from the App Store or Google Play. Depending on your phone and its operating system, the Curfer app and the OBD device might stop syncing information after this date. Also, if your phone installs an update to its operating system it's possible that the Curfer app is removed after the update.

If you purchased a TomTom CURFER less than two years ago, we would like to offer you a one-year subscription in our new GO Navigation app to thank you for your loyalty. To claim this offer, or for any other questions regarding this you might have, please contact us.
Note: Please have your proof of purchase and any relevant information at hand when reaching out to us.
:'(

Comments

  • AllfatherOdhinnAllfatherOdhinn Posts: 5 [Apprentice Seeker]
    Last few posts make sense now. Was the curfer ever really supported?
  • ZwirbelZwirbel Posts: 8 [Apprentice Traveler]
    No, it was never really supported, the last app version is 2 years old and the feedback from TomTom in this discussion forum is almost not existing. So TomTom is finally pulling the plug on a product that was never really supported, so no surprise there…
  • Angry_CustomerAngry_Customer Posts: 2 [New Seeker]
    This is a discrace, that they are withdrawing the Curfer. I paid £118 for two of these and All I get is a crappy 1 yr sub to an online Sat Nav. I already have a TomTom Sat nav so why would this app it's not going to be any good for me?

    Once again the loyal customer is crapped on.

    I have the Go 50 Sat Nav
    2x Curfers
    2X Action Cams

    And I use my Curfers everyday as I train people to become an advanced drivers.
    and we use the status reports at the end of the drive to review their drive.

    What am I going to use now TomTom?

    Also I get an email stating that you are enrolling me for a monthly subscription to Speed cameras for £2.99 a month. I have not requested this and if you take money out of my account I will be in touch with the bank to have your status as a retailer withdrawn. As this is a underhanded way of getting money out of customers.


  • Angry_CustomerAngry_Customer Posts: 2 [New Seeker]
    One Other thing Put a Customer Service Email Address on the Website so people can get in touch and stop hiding away from your customers.
  • HofbyHofby Posts: 0 [New Seeker]
    Hi just got my Curfer.
    I know that Curfer app is no longer supported anymore.
    But what is the reason for this app, to be closed down..?

    But can I use the dongle for the new tomtom Go

    Or did I just waste my money.?

    Best Regards
    J
  • kieronkieron Posts: 513
    Superusers
    Hi there Hofby -

    Please see my post at the very beginning of this thread.
    The Curfer was only suitable for use with the TomTom Curfer app only.

    Here is another excerpt from their official email that was sent to existing purchasers.

    IMPORTANT ANNOUNCEMENT

    Support availability, and data synchronization ends July 14, 2020

    After careful consideration, we have decided to discontinue the TomTom Curfer app and the OBD device. As of July 14, 2020, the TomTom Curfer app will no longer be available for download, and all data synchronization will come to an end. The decision to discontinue the TomTom Curfer will allow us to focus solely on our navigation technology, products and services. If you have any questions please visit our FAQ. We regret any inconvenience caused and would like to offer you a free 1-year subscription to our TomTom GO Navigation app. To activate your subscription, simply download the TomTom GO Navigation app and sign in with your TomTom email account. Thank you for your understanding.
  • jcwackyjcwacky Posts: 40 [Master Explorer]
    Wondering if anyone has found any good alternatives for Curfer?

    My top feature is it being able to automatically log trips (without having to launch the app each time you get in the car) and analyse data overlaid on a map.

    Anyone tried Nonda?
  • kieronkieron Posts: 513
    Superusers
    edited April 28
    Hi all -

    Apple has now released iOS 14.5 and if you update to this version, the CURFER app will no longer work as the developer would need to revise.
    It was good while it lasted. :'(

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