Old map won't update — TomTom Community

Map purchase & installation

Old map won't update

ErikDHErikDH Posts: 2 [New Seeker]
in Map purchase & installation
I bought a Rider 500 and on the box it says lifetime european maps, but the map on the device is from 2019 and it won't update. On the tomtom site it says that the map on my device is old and should be renewed but the only option I get is to buy a map. The support chat doen't work so I post my question here.
Can tomtom please correct this?

Best Answer

Answers

  • DougLapDougLap Posts: 8,834
    Superuser
    Hi @ErikDH

    Hopefully @VikramK will pick this up and check your account. Look back here tomorrow.

    Doug
  • ErikDHErikDH Posts: 2 [New Seeker]
    When I started the GPS this morning the update was available. It's updating now. Tx for the quick fix!
    Regards, Erik.
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