MyDrive Connect - Outage

Old map won't update

ErikDH
ErikDH Registered Users Posts: 2
New Seeker
in Map purchase & installation
I bought a Rider 500 and on the box it says lifetime european maps, but the map on the device is from 2019 and it won't update. On the tomtom site it says that the map on my device is old and should be renewed but the only option I get is to buy a map. The support chat doen't work so I post my question here.
Can tomtom please correct this?

Best Answer

Answers

  • DougLap
    DougLap Posts: 9,831
    Superuser
    Hi @ErikDH

    Hopefully @VikramK will pick this up and check your account. Look back here tomorrow.

    Doug
  • ErikDH
    ErikDH Registered Users Posts: 2
    New Seeker
    When I started the GPS this morning the update was available. It's updating now. Tx for the quick fix!
    Regards, Erik.
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