Server busy Update of new map

bamse143

Hi.

Always keep the server busy when I try to update my Tomtom 25 start.
How should I go about getting the new map?

SINCERELY
Bear



Mod edit: Machine translated ( Swedish)

YamFazMan

Hi
@bamse143
Welcome to the site....
If I have a problem with myDrive Connect...I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program gives MyDrive Connect a CPR and brings to bring it back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
______________________

JimB0b wrote: »

Thanks @YamFazMan
I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
Many thanks for the advice.


On a Mac....
The "HOME3" and the "MyDrive Connect" folders are located here...
MacOS: Users\Username\Library\Application Support\TomTom\

Stay Safe... ATB YFM

gunner123

my start20 does not have the home 3 the other named file to delete anyone else know how to fix server busy problem for the start20?

Lochfrass

@gunner123
The Home3 folder is not on your Satnav but on your PC.

Have you tryed to log out in MyDrive Connnect, then restart the PC via the Startmenu and then log in in MyDrive again?

cazulp

Cannot believe that this was the solution but it worked. What an annoyance.