Spark 3 Fitness Watch Battery — TomTom Community

Spark, Spark 3, Runner 2 and Runner 3

Spark 3 Fitness Watch Battery

brian_stadsvold1brian_stadsvold1 Posts: 1 [New Seeker]
edited June 2020 in Spark, Spark 3, Runner 2 and Runner 3
My Spark 2 or 3 (Music & Heart Rate Monitor) Fitness Watch is losing power rapidly after a full charge. I've had the device for 4-5 years. Is there a battery that can be replaced, or is this simply the slow death of the watch?

Please respond to [email protected], if possible.

Thank you,
Brian

Mod edit: Please do not post any personal information on a public forum!

Answers

  • spunkajspunkaj Posts: 5 [Apprentice Traveler]
    I am having the same problem Brian and i just emailed the customer support (if they are indeed functioning). Otherwise i really don't know what to do after having spent a tidy amount on this device.
  • tfarabaughtfarabaugh Posts: 16,688
    Superusers
    brian_stadsvold1 wrote: »
    My Spark 2 or 3 (Music & Heart Rate Monitor) Fitness Watch is losing power rapidly after a full charge. I've had the device for 4-5 years. Is there a battery that can be replaced, or is this simply the slow death of the watch?

    Please respond to [email protected], if possible.

    Thank you,
    Brian

    Mod edit: Please do not post any personal information on a public forum!

    TT will not do it, but the battery is replaceable with a bit of work and it is not supported so you need to research how to do it and buy the battery and the special tools needed yourself. At 4-5 years it is simply a depleted battery, they generally only last 2-3 years. You can try a factory reset and see if it helps but it is likely time for a new watch. TT Sports went out of business over 2.5 years ago so there is no point in buying another TT.
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