What memory card is compatible for the GO 6200 WI-FI. Accessory field items = not compatible

what
Registered Users Posts: 7 
Apprentice Seeker

Apprentice Seeker
[1] What memory card is compatible for the GO 6200 WI-FI. According to the two accessory cards listed - neither are compatible. [2] Why have TomTom produced a sat nav that necessitates an 'adaptor' for a memory card? [3] Am I blind, or, do TomTom not like direct contact with their customers ? I was unable to find a phone number or contact page to script a message.
0
Best Answers
-
Hi @what
If you type phone number in the search option at the top of this page you can find the number you would be looking for.
At the moment with the current situation the phone lines are not available with everyone working from home. have a look at this link with the contact info.
https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic#latest.
A Micro SD Class 10 memory card either 16gb or maximum 32gb is recommended for the Tomtom units. I would recommend a Sandisk , Samsung or similar major make card as some of the lesser known cards have been problematic in the TT units. Also get the card from a reliable source to avoid fakes.
Doug5 -
@what
1) To install a memory card see my guide https://en.discussions.tomtom.com/go-800-1000-2000-series-via-series-start-20-and-60-series-mydrive-19/formatting-a-micro-sdhc-card-990256
2} As you have not set your country in your profile, to contact Customer services see https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic5
Answers
-
Hi @what
If you type phone number in the search option at the top of this page you can find the number you would be looking for.
At the moment with the current situation the phone lines are not available with everyone working from home. have a look at this link with the contact info.
https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic#latest.
A Micro SD Class 10 memory card either 16gb or maximum 32gb is recommended for the Tomtom units. I would recommend a Sandisk , Samsung or similar major make card as some of the lesser known cards have been problematic in the TT units. Also get the card from a reliable source to avoid fakes.
Doug5 -
@what
1) To install a memory card see my guide https://en.discussions.tomtom.com/go-800-1000-2000-series-via-series-start-20-and-60-series-mydrive-19/formatting-a-micro-sdhc-card-990256
2} As you have not set your country in your profile, to contact Customer services see https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic5 -
Thank you to all for taking the time to answer. As i am not 'tech' inclined - i don't get why an 'adapter' is required for your unit after having obtained the necessary Micro SD card0