I have purchased a 3 month speed camera subscription but its not available in mydrive to update? — TomTom Community

I have purchased a 3 month speed camera subscription but its not available in mydrive to update?

Frank_A_35Frank_A_35 Posts: 2 [Novice Seeker]
speed camera
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Answers

  • YamFazManYamFazMan Posts: 19,431
    Superusers
    edited June 2020
    Hi
    @Frank_A_35
    Welcome to the site....
    I guess at Tomtom its like everywhere else... The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
    @VikramK or @lampard... The Forum Moderators should pick this up on Monday and check your account status....

    Stay Safe... ATB YFM
  • VikramKVikramK Posts: 11,902 Moderator
    edited June 2020
    Hi @Frank_A_35

    Welcome to the community!
    I already see that you have contacted the customer service. They will investigate the issue and sort out the services on the account.
    I will send them a heads-up.

    Thanks, Vikram
  • Frank_A_35Frank_A_35 Posts: 2 [Novice Seeker]
    Thanks Vikram
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