I have purchased a 3 month speed camera subscription but its not available in mydrive to update?

Frank_A_35
Frank_A_35 Registered Users Posts: 2
Novice Seeker
speed camera
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Answers

  • YamFazMan
    YamFazMan Posts: 20,831
     Superuser
    edited June 2020
    Hi
    @Frank_A_35
    Welcome to the site....
    I guess at Tomtom its like everywhere else... The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
    @VikramK or @lampard... The Forum Moderators should pick this up on Monday and check your account status....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    edited June 2020
    Hi @Frank_A_35

    Welcome to the community!
    I already see that you have contacted the customer service. They will investigate the issue and sort out the services on the account.
    I will send them a heads-up.

    Thanks, Vikram
  • Frank_A_35
    Frank_A_35 Registered Users Posts: 2
    Novice Seeker
    Thanks Vikram