Services TomTom RIDER 500

Bobbe953

Good evening I purchased a tom tom river 500 but the tom tom services are not active (speed camera traffic) do I have to subscribe? Because I read on the navigator's notes and said that the maps and the services of traffic and speed cameras were free for life can you help me? Thanks


Mod edit: Machine translated(Italian)

YamFazMan

Hi
@Bobbe953
Google Translate.....

Bobbe953 wrote: »

Good evening I purchased a tom tom Rider 500 but the tom tom services are not active (speed camera traffic) do I have to subscribe? Because I read on the navigator's notes and said that the maps and the services of traffic and speed cameras were free for life can you help me? Thanks

I guess at Tomtom its like everywhere else... The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
@VikramK or @lampard... The Forum Moderators should pick this up in the Morning (Friday) and check your account status....

Stay Safe... ATB YFM

VikramK

Hi @Bobbe953

The services should work now. Our team has done some changes in the backend.

Thanks, Vikram