Services TomTom RIDER 500

Bobbe953
Bobbe953 Registered Users Posts: 2
New Seeker
edited June 2020 in TomTom Services
Good evening I purchased a tom tom river 500 but the tom tom services are not active (speed camera traffic) do I have to subscribe? Because I read on the navigator's notes and said that the maps and the services of traffic and speed cameras were free for life can you help me? Thanks


Mod edit: Machine translated(Italian)
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Answers

  • YamFazMan
    YamFazMan UKPosts: 21,480
     Superuser
    edited June 2020
    Hi
    @Bobbe953
    Google Translate.....
    Bobbe953 wrote: »
    Good evening I purchased a tom tom Rider 500 but the tom tom services are not active (speed camera traffic) do I have to subscribe? Because I read on the navigator's notes and said that the maps and the services of traffic and speed cameras were free for life can you help me? Thanks
    I guess at Tomtom its like everywhere else... The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
    @VikramK or @lampard... The Forum Moderators should pick this up in the Morning (Friday) and check your account status....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 14,710
    Moderator
    Hi @Bobbe953

    The services should work now. Our team has done some changes in the backend.

    Thanks, Vikram

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