Trying to buy a Premium, but...

spiano
spiano Registered Users Posts: 8
Apprentice Traveler
Everything seems to be non-functioning or strange on the Swedish site.

The comparison table shows that TomTom Traffic and TomTom maps are NOT included on the Premium or X, crossed out with a red X.
This can’t be right, can it?

I received a 10% rebate code, enter it; it is accepted but nothing happens.

I tried several times during office hours to call the helpdesk for online purchases - all I get is ”The number can not be reached; try to call later”.

Any help appreciated.

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,269
    Exalted Pioneer
    Weird the premiums come with lifetime maps and traffic.confirm with support
  • Niall
    Niall Posts: 11,089
    Superuser
    @spiano
    Contact details for Customer Services


    Sverige (Sweden)
    Chatta
    Måndag - Fredag: 09:00 AM - 05:30 PM CEST
    Lördag - Söndag: Stängt
    Email
  • spiano
    spiano Registered Users Posts: 8
    Apprentice Traveler
    Thanks rider1rider and Niall!

    Very helpful with email address to the Swedish customer services, I was unable to find that.
  • Niall
    Niall Posts: 11,089
    Superuser
    @spiano
    Glad to be of help