Trying to buy a Premium, but... — TomTom Community

Trying to buy a Premium, but...

Everything seems to be non-functioning or strange on the Swedish site.

The comparison table shows that TomTom Traffic and TomTom maps are NOT included on the Premium or X, crossed out with a red X.
This can’t be right, can it?

I received a 10% rebate code, enter it; it is accepted but nothing happens.

I tried several times during office hours to call the helpdesk for online purchases - all I get is ”The number can not be reached; try to call later”.

Any help appreciated.


  • rider1riderrider1rider Posts: 655 [Revered Pioneer]
    Weird the premiums come with lifetime maps and traffic.confirm with support
  • NiallNiall Posts: 10,883
    Contact details for Customer Services

    Sverige (Sweden)
    Måndag - Fredag: 09:00 AM - 05:30 PM CEST
    Lördag - Söndag: Stängt
  • spianospiano Posts: 8 [Apprentice Traveler]
    Thanks rider1rider and Niall!

    Very helpful with email address to the Swedish customer services, I was unable to find that.
  • NiallNiall Posts: 10,883
    Glad to be of help
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