TomTom 520 - computer symbol, not turning on — TomTom Community

TomTom 520 - computer symbol, not turning on

I've followed everything here exactly: http://uk.support.tomtom.com/app/answers/detail/a_id/16339/~/navigation-device-not-connecting-to-computer-(mydrive-connect)

Nothing is working. MyDrive appears to update the device and then it turns off at 100%. When it loads up again it displays the same symbol.

Answers

  • VikramKVikramK Posts: 9,886 Moderator
    Hi @askewes
    Welcome to the community!
    Please contact our customer service and report the problem.
    They should be able to advise if a repair is needed.

    Thanks, Vikram
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