Early this year I started to have 2.99 euros taken from my bank account without permission.

Lazy git

I think it is for the speed camera update that I normally do every 2 or 3 years as I live in Spain & don't drive far as I'm a pensioner & only use my start 42 now & then .

LAURE123

Hi all

@DougLap It is rather in the TomTom customer account that the subscription can be stopped.

@Lazy git

There are several messages similar to yours on the forum.

To check, modify or cancel a recurring speed camera subscription, consult this FAQ "How to cancel an ongoing service subscription".
https://uk.support.tomtom.com/app/answers/detail/a_id/26819/

If necessary, you can contact TomTom customer service to sort your customer account for more explanations or a refund.
In this complicated period I am not sure that TomTom phone support works again:
https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new

But you can contact TomTom customer service by Live Chat or email.
https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic

Regards.

DougLap

Hi @Lazy git

I assume you may have had a speed cameras subscription that has expired and it has auto renewed. Tr going into cameras in My Drive Connect and see if you can stop the charge .

Doug

LAURE123

Hi all

@DougLap It is rather in the TomTom customer account that the subscription can be stopped.

@Lazy git

There are several messages similar to yours on the forum.

To check, modify or cancel a recurring speed camera subscription, consult this FAQ "How to cancel an ongoing service subscription".
https://uk.support.tomtom.com/app/answers/detail/a_id/26819/

If necessary, you can contact TomTom customer service to sort your customer account for more explanations or a refund.
In this complicated period I am not sure that TomTom phone support works again:
https://discussions.tomtom.com/en/discussion/1115662/phone-numbers-to-contact-customer-support-new

But you can contact TomTom customer service by Live Chat or email.
https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic

Regards.