My TomTom Start 25 no GPS signal

Expert1
Expert1 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
does not find any satellites

Answers

  • DougLap
    DougLap Posts: 10,042
    Superuser
    Hi @Expert1

    Charge the unit for at least 2 hours or do the following whilst connected to a power supply. Turn the unit on and when ready to work hold the On/Off button down for about 20 seconds plus until you hear the Drumroll sound. The device will restart and when ready create a route and then take the unit outside well away from Buildings and Trees with a clear view of the sky all around and lay the unit down and leave for 30 minutes plus or until it connects to the satellites. It has been noted that if left on a car roof it responded quicker but ensure whatever you do you keep the unit in sight.

    Once the unit connects to the satellites it should connect quicker in future.

    Doug