The computer app TomTom Sports Connected doesnt upload the information from my watch to the website

AlexCastro
AlexCastro Registered Users Posts: 1
New Seeker
edited January 24 in TomTom Sports
What can i do? Im using the same email in both.

Answers

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    It is probably the dock. Is there any damage to the pins in the charger or the contacts on the watch? If any of the pins are bent or deformed straighten them out with a pin and make sure the contacts on the back of the watch are free of tarnish or grime. Also make sure it is fully snapped into the cradle.