Uppdate Navcore?

erny123

When I go to updates it tells me that I must update the NAVCORE before I can update.
But I cannot find anywhere to update!

erny123

Go 50

VikramK

Hi @erny123

Welcome to the community!
Just reviewed the logs in the backend and it seems like you have the latest map and the firmware(Navcore v18.203) already installed.

Could you try a recovery mode as advised in the video below-



Regards
Vikram

deb252

I have a Start 25, and wish to install European Maps I have just purchased. However My connect tells me to Install Navcore first and tom tom updates just refers me to an information page . How or where do I find Navcore - this is so frustrating.
BLxxxxxx636

Mod edit: Please don't post private or personal information on a public forum. Thanks!

YamFazMan

Hi
@deb252
Welcome to the site...

Installing MyDrive Connect....
Here... https://help.tomtom.com/hc/en-gb/articles/360013959499-Installing-MyDrive-Connect

With MyDrive Connect running and your Start 25 connected
Click on MyContent...

A new window opens (Note... My NavCore and QuickFixGPS Applications are up to date so no update is offered)

At the top of the list of updates You will find one or more updates forced ticked by Tomtom... These are Mandatory Updates you can't deselect them...
The NavCore Application and QuickFixGPS updates are force ticked by Tomtom...
Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when the Mandatory Updates complete
Update the remaining items one at a time....

Tomtom Video


Stay Safe... ATB YFM