Start 25 screen probs — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

Start 25 screen probs

SiBorgSiBorg Posts: 1 [New Seeker]
in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
My Start 25 works fine first thing, but as the day goes on, and the device warms up, I can't program the device. I try to input details, and it either doesn't respond, or i a get a few different characters. Put the device in front of the aircon, and it gets a little better. Don't particularly want to buy a new SatNav, so any help would be great.

Answers

  • VikramKVikramK Posts: 11,624 Moderator
    Hi @SiBorg

    Welcome to the community!
    How is the battery on the device doing? Also, it depends on where the device is placed on a dashboard or the windscreen; if it gets exposed to sunlight continuously then that may impact the performance as well.

    Regards, Vikram
  • YamFazManYamFazMan Posts: 19,269
    Superusers
    edited June 2020
    Hi
    @SiBorg
    On the NAV3 Devices like your Start 25,there is 'Battery Overheat Protection' feature
    After the "Overheat Warning" splash screen has displayed....
    The device will STOP charging, in order for the battery to cool down, it also may progressively reduce the volume of the Spoken Instructions to further conserve the battery power....

    Stay Safe... ATB YFM
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