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Please connect your device to MyDrive Connect and check for updates.
Once the updates are installed then try the troubleshooting steps advised on the above FAQ link.
I've tried that but I haven't got me and my device button to enable sharing I've tried factory reset and a soft reset but still haven't got it any help on how to solve this
Please connect your device to MyDrive Connect and check for updates.
Once the updates are installed then try the troubleshooting steps advised on the above FAQ link.
Answers
Welcome to the community!
Could you try the troubleshooting steps advised here please- https://uk.support.tomtom.com/app/answers/detail/a_id/10316
Regards
Vikram
Please connect your device to MyDrive Connect and check for updates.
Once the updates are installed then try the troubleshooting steps advised on the above FAQ link.
Thanks, Vikram