the tomtom wont connect to get live services any suggestions

gill0611
gill0611 Registered Users Posts: 7
Apprentice Seeker
edited December 2021 in Devices using MyDrive Connect
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Answers

  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Hi @gill0611

    Welcome to the community!

    Could you try the troubleshooting steps advised here please- https://uk.support.tomtom.com/app/answers/detail/a_id/10316

    Regards
    Vikram
  • gill0611
    gill0611 Registered Users Posts: 7
    Apprentice Seeker
    I've tried that but I haven't got me and my device button to enable sharing I've tried factory reset and a soft reset but still haven't got it any help on how to solve this
  • gill0611
    gill0611 Registered Users Posts: 7
    Apprentice Seeker
    Thanks for help that's seems to have worked