At TomTom, we're all about helping you get around. That's why we use cookies to improve our sites, to offer information based on your interests and to interact with social media.
If you're OK with this, you can continue using our sites.
click here
Wir bei TomTom helfen Ihnen gerne, sich zurechtzufinden. Daher verwenden wir Cookies, um unsere Seiten zu verbessern, Ihnen Informationen basierend auf Ihren Interessen zu liefern und die Interaktion mit sozialen Medien zu ermöglichen. Wenn Sie damit einverstanden sind, können Sie unsere Seiten weiterhin nutzen.
klicken Sie hier
Chez TomTom, nous vous aidons en toutes circonstances. C'est pourquoi nous utilisons des cookies pour améliorer nos sites, afin de vous offrir des informations pertinentes en fonction de vos centres d’intérêt et d'interagir avec les réseaux sociaux. Si vous êtes d'accord, vous pouvez continuer à utiliser nos sites.
cliquez ici
Please connect your device to MyDrive Connect and check for updates.
Once the updates are installed then try the troubleshooting steps advised on the above FAQ link.
I've tried that but I haven't got me and my device button to enable sharing I've tried factory reset and a soft reset but still haven't got it any help on how to solve this
Please connect your device to MyDrive Connect and check for updates.
Once the updates are installed then try the troubleshooting steps advised on the above FAQ link.
gill0611
Posts: 3 [Apprentice Seeker]
Moderator
Answers
Welcome to the community!
Could you try the troubleshooting steps advised here please- https://uk.support.tomtom.com/app/answers/detail/a_id/10316
Regards
Vikram
Please connect your device to MyDrive Connect and check for updates.
Once the updates are installed then try the troubleshooting steps advised on the above FAQ link.
Thanks, Vikram