Carminat TomTom Live services -

mywrc
Registered Users Posts: 13 
Master Explorer

Master Explorer
Hi ,
i just notice on the site there is avaible purcase for the serivces Trafic and Live . How can i manage to know if my "sim" built in navigation Carminat TomTom Live is still available ? if i purcase the 2 pack from the site , they will work in my country ( Romania ) ?
Best regards !
i just notice on the site there is avaible purcase for the serivces Trafic and Live . How can i manage to know if my "sim" built in navigation Carminat TomTom Live is still available ? if i purcase the 2 pack from the site , they will work in my country ( Romania ) ?
Best regards !
0
Best Answer
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Hi @mywrc
The SIM card on the Carminat TomTom gets deactivated or disabled when there is no active subscription(LIVE Services) for 3 years.
I reviewed your account and I see the previous subscription ended back in 2014. More info on this FAQ
Thanks, Vikram
5
Answers
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Hi @mywrc
The SIM card on the Carminat TomTom gets deactivated or disabled when there is no active subscription(LIVE Services) for 3 years.
I reviewed your account and I see the previous subscription ended back in 2014. More info on this FAQ
Thanks, Vikram
5 -
Hi @mywrc
If the SIM is disabled, then I would not recommend buying LIVE Services(subscription)
SIM disabled due to non-use of service cannot be reactivated. However, check with our customer service team and see what they have to advise.
Regards, Vikram.0