Windows is blocking MDC install

EAB_DW
EAB_DW Registered Users Posts: 2
Apprentice Seeker
edited June 2020 in MyDrive Connect
Cannot install MDC on Windows 10
Defender Smart Screen is blocking iMyDrive Connect and even when I disable defender - It still fails
What is the issue????

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,772
    Moderator
    edited June 2020 Answer ✓
    Hi EAB_DW

    Welcome to the community!

    Try some troubleshooting step as below-

    1. Navigate to the MyDrive Connect setup .exe file that's being blocked by SmartScreen.
    2. Right-click the file. Click Properties.
    3. Click the checkbox next to Unblock so that a check mark appears.
    4. Click Apply.

    rn04xx0ucpy9.png

    The file should now be treated as safe by SmartScreen and you'll be allowed to install it. If you're running into further problems, try running the program as an Administrator in addition to the steps above.

    Regards
    Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,772
    Moderator
    edited June 2020 Answer ✓
    Hi EAB_DW

    Welcome to the community!

    Try some troubleshooting step as below-

    1. Navigate to the MyDrive Connect setup .exe file that's being blocked by SmartScreen.
    2. Right-click the file. Click Properties.
    3. Click the checkbox next to Unblock so that a check mark appears.
    4. Click Apply.

    rn04xx0ucpy9.png

    The file should now be treated as safe by SmartScreen and you'll be allowed to install it. If you're running into further problems, try running the program as an Administrator in addition to the steps above.

    Regards
    Vikram