No live traffic connection using mobile data
Steve72
Registered Users Posts: 5 
Apprentice Traveler
Apprentice Traveler
Hi
I purchased this app in April and could not connect to the live services using my phones mobile data. It only works when I enable a vpn to run in the background. I've installed the new update and was hoping that this issue was resolved, unfortunately not, tbh I'm very disappointed with the lack of response from TomTom,
Can someone please advise?
I have a modern smartphone Huawei mate Pro 10
Thanks
I purchased this app in April and could not connect to the live services using my phones mobile data. It only works when I enable a vpn to run in the background. I've installed the new update and was hoping that this issue was resolved, unfortunately not, tbh I'm very disappointed with the lack of response from TomTom,
Can someone please advise?
I have a modern smartphone Huawei mate Pro 10
Thanks
0
Answers
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Hi
@Steve72
Tomtom Support....
Due to COVID-19 the phone service has been suspended....
Tomtom Direct Email & Chat Links by Country....
Click on required Countries Email or Chat Link....
Here... https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic/p1
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