GO 520 gps does not turn on

longers59_un40 Registered Users Posts: 1
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Hi all i have a problem with my GO520 i turned my car off once i got to my destination, when i started my car the gps did not turn on, when i got home i connected the gps to my laptop to see if there was an update that was needed, the gps is not showing up on my laptop my drive, when the gps is connected it makes the connection sound but does not connect, can someone help me with this, cheers David


  • DougLap
    DougLap Posts: 9,871
    Hi @longers59_un40

    If you have an Apple or similar phone charger plug which will accept the units USB cable you could try charging the unit that way in case the battery has drained completely. The output from a PC is limited.

    After charging it for about 2 hours try holding the ON/Off button down for about 20 seconds until you hear a drumroll sound.

  • YamFazMan
    YamFazMan Posts: 20,835
    edited May 2020
    Welcome to the site....
    The Car NAV4 & NAV5 (Wi-fi) devices have a 2 hour Battery life/use....
    The Tomtom recommended charging time....
    At least 2Hours

    The Rider 4xx & 5xx have a 6hour Battery life/use....
    It will take much longer than 2 hours to fully charge a Rider 4xx & 5xx battery

    Tap the 4Dot (.... Menu) button... On the Menu Screen top right is a battery status Icon
    Charging... Displays when Connected to a Power supply
    Full Charge... Displays when Connected or Not Connected Power supply
    Half Charge... Displays when NOT Connected Power supply
    Low Battery... Displays when NOT Connected Power supply
    One of the worst things you can do to a Lithium battery is to run it flat so at a certain percentage of discharge (Unspecified)... The device will go into 'Power Saving Mode' the screen will dull, and the device will eventually turn itself off (Not Sleep)

    There is a Battery Status display available on the devices Status Screen
    Press and hold the on/off button until you hear a drum-roll sound Continue to hold the on/off button until the Black & White Status screen is shown.....
    If you are worrying about the device charging, you might consider one of these gadgets

    Simply plug the device into the USB socket and plug your lead into the USB Doctor, the device will display the Voltage and Power being used by your various USB devices
    I have one of each type they're only peanuts to buy, search Amazon/eBay for USB Doctor

    Stay Safe... ATB YFM