TomTom via 62 - maps

Dominik007 Registered Users Posts: 1
New Seeker
edited August 2021 in Map purchase & installation
Hi, I have 2 devices (bought in the same year). One offered me free maps (update) and the second not. I have to buy new Europe maps. Why ?


  • YamFazMan
    YamFazMan Posts: 20,794
    edited May 2020
    Welcom to the site....
    I guess at Tomtom its like everywhere else... The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
    Maybe @VikramK or @lampard the Forum Moderators will pick this up and check your Account Status

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,744
    Hi @Dominik007

    Welcome to the community!
    The services for the device have been sorted. Please check for updates now.

    Regards, Vikram