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Hi @Chanz
Welcome to the site....
I guess at Tomtom its like everywhere else... The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices.... @VikramK or @lampard... The Forum Moderators should pick this up in the Morning and check your account status....
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Chanz
Posts: 2 [Apprentice Seeker]
Answers
Superusers
@Chanz
Welcome to the site....
I guess at Tomtom its like everywhere else... The restrictions as a result of the Corona Virus, Social Distancing and people working from home, is probably delaying the Activation of Accounts and the Allocation of Maps & Services to Accounts/Devices....
@VikramK or @lampard... The Forum Moderators should pick this up in the Morning and check your account status....
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Tomtom Support....
Due to COVID-19 the phone service has been suspended....
Tomtom Direct Email & Chat Links by Country....
Click on required Countries Email or Chat Link....
Here... https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic/p1
Stay Safe... ATB YFM
Welcome to the community!
Our team has sorted some subscriptions for GO 5200 WiFi device. Just do a soft reset and check again.
Thanks, VIkram