No lifetime START 62 maps — TomTom Community

No lifetime START 62 maps

bodziany61bodziany61 Posts: 3 [Apprentice Seeker]
edited May 28 in Map installation
Good day. I bought START 62 No. serial EU1xxxxxxxx312 (0) missing Europe lifetime maps. Please help.



Mod edit
Machine translated(Polish)
Please don't post private or personal information on a public forum. Thanks!

Comments

  • DougLapDougLap Posts: 4,747 [Elite Voyager]
    Hi @bodziany61

    With the current situation with people working from home things seem to be taking longer.

    Hopefully @VikramK can sort out your Lifetime maps problem. Keep an eye out here.

    Doug
  • VikramKVikramK Posts: 9,500 TomTom Moderator
    Hi @bodziany61

    The services have been activated. Please check for updates now.
    I see you have ordered a map update service which is ideally not needed if you have Europe lifetime maps.

    To raise a refund request please get in touch with our customer service.

    Regards, Vikram
  • bodziany61bodziany61 Posts: 3 [Apprentice Seeker]
    edited May 28
    Thank you for such a quick response. As for the refund, I need to know how to do it.

    Best regards, Bogdam



    Mod edit: Machine translated(Polish)
  • VikramKVikramK Posts: 9,500 TomTom Moderator
    Hi Bogdam

    There is a support tab on the top just click on it, select your product and select the option to contact support.

    Thanks, Vikram
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