Tom Tom Go 620 professional

AndreaCav

tom tom go 620 often restarts by itself while browsing, but only if connected to the internet.

VikramK

Hi @AndreaCav

Welcome to the community!

By browsing, you mean looking for a location on the map by moving the map screen or when performing the search?
If the device reboots when it syncs with MyDrive then I would suggest that you report this to the customer service.

Regards,
Vikram

AndreaCav

After several searches in the forum I found another user who had the same problem. When the device is connected with my tomtom account it also restarts 3 or 4 times in a row, if I stop synchronizing with my account then it works correctly. I hope I have been clear in explaining the problem. Thanks for the answer.