Tom Tom Go 620 professional — TomTom Community

Tom Tom Go 620 professional

tom tom go 620 often restarts by itself while browsing, but only if connected to the internet.


  • VikramKVikramK Posts: 11,594 Moderator
    Hi @AndreaCav

    Welcome to the community!

    By browsing, you mean looking for a location on the map by moving the map screen or when performing the search?
    If the device reboots when it syncs with MyDrive then I would suggest that you report this to the customer service.

  • AndreaCavAndreaCav Posts: 2 [Apprentice Seeker]
    After several searches in the forum I found another user who had the same problem. When the device is connected with my tomtom account it also restarts 3 or 4 times in a row, if I stop synchronizing with my account then it works correctly. I hope I have been clear in explaining the problem. Thanks for the answer.
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