Tom Tom Go 620 professional

AndreaCav
AndreaCav Registered Users Posts: 2
Apprentice Seeker
in Devices using MyDrive Connect
tom tom go 620 often restarts by itself while browsing, but only if connected to the internet.

Comments

  • VikramK
    VikramK Administrators Posts: 13,787
    Moderator
    Hi @AndreaCav

    Welcome to the community!

    By browsing, you mean looking for a location on the map by moving the map screen or when performing the search?
    If the device reboots when it syncs with MyDrive then I would suggest that you report this to the customer service.

    Regards,
    Vikram
  • AndreaCav
    AndreaCav Registered Users Posts: 2
    Apprentice Seeker
    After several searches in the forum I found another user who had the same problem. When the device is connected with my tomtom account it also restarts 3 or 4 times in a row, if I stop synchronizing with my account then it works correctly. I hope I have been clear in explaining the problem. Thanks for the answer.

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