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i stopped my sub for speed cameras and 2 months later tomtom has started taking sub again without my permission i am going to take legal advice as this is probably fraud or even theft i have cancelled again
Try and contact customer support via Chat or Email as I am sure if this has happened they will refund and want to sort out how it has happened. Unfortunately during the current situation the Phone service is not available with people working from home.
Maybe @VikramK or @lampard may be able to review this and report back here.
barnzy
Posts: 1 [New Seeker]
Answers
Superuser
Would these be small amounts each month? The camera data is now a world file and covers the map you are using at the time.
The charge is monthly and I think you may be able to stop it as and when you want to.
The old Europe file is no longer available
Doug
Superuser
Try and contact customer support via Chat or Email as I am sure if this has happened they will refund and want to sort out how it has happened. Unfortunately during the current situation the Phone service is not available with people working from home.
Maybe @VikramK or @lampard may be able to review this and report back here.
Doug