Speed Cameras

Palfs117

I have recently upgraded to a Go premium X 6 bought direct from Tomtom and the device is supposed to have lifetime traffic & speed cameras.

My issue is that when i go onto system, about and then subscriptions its shows that my traffic and speed camera’s expired at the end of March!

Does anyone know why it shows an expiry date if its supposed to be lifetime?

Thanks

VikramK

Hi @Palfs117
Welcome to the community!
Speed Camera services were not activated, it has been fixed now.
TomTom Traffic services are already active. Please do a soft reset and check again.

Thanks, Vikram

DougLap

Hi @Palfs117

Hopefully if @VikramK sees this he can sort your account out. Have a look back here from time to time to see if he responds.

Doug

VikramK

Hi @Palfs117
Welcome to the community!
Speed Camera services were not activated, it has been fixed now.
TomTom Traffic services are already active. Please do a soft reset and check again.

Thanks, Vikram

Palfs117

Many thanks for your prompt action and response, issue now resolved. Most appreciated. Regards.+++++Palf

marchend

I was going to post a similar question asking if all the latest TomTom satnavs now have free speed camera updates for life or is it only certain models.

DougLap

Hi @marchend

You do not say where you are in your Profile but here in Europe the 4 units listed as the current car models, one unit has 3 months , one unit has 6 months and the other 2 have lifetime Speed camera updates .

Doug

marchend

Hi Doug,

I am in the UK.

What models have the life time free camera updates please. I currently have a GO600 which I have to pay a subscription each year.

DougLap

Hi @marchend

Here is the Tomtom page showing the 4 models.

https://www.tomtom.com/en_gb/sat-nav/car-sat-nav/

The 2 Premium models have the lifetime Cameras. Both models have the inbuilt sim for Traffic etc.

Please note there is an issue with the iPhones connecting for Handsfree and Messaging since Apple introduced the IOS13 operating system. An older iPhone with previous IOS system is fine.

Doug

marchend

Thanks Doug