Installing curfer. Update won't download — TomTom Community

Installing curfer. Update won't download

AllfatherOdhinnAllfatherOdhinn Posts: 5 [Apprentice Seeker]
I go through the steps, it activates then nothing. It says "loading curfer software" and "download from server" but never goes beyond 0%.

After about half an hour I get a messages telling me to check my connection to the internet. But the phones internet is fine.

Comments

  • VikramKVikramK Posts: 9,538 TomTom Moderator
    Hi @AllfatherOdhinn

    Welcome to the community!

    Which phone model and the software version?

    Thanks, Vikram
  • AllfatherOdhinnAllfatherOdhinn Posts: 5 [Apprentice Seeker]
    edited May 26
    I have a Pixel 4xl. The app is trying 1.3.3615 to 1.6.8

    I have a 3016 Peugeot 208

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  • AllfatherOdhinnAllfatherOdhinn Posts: 5 [Apprentice Seeker]
    Any ideas?
    I'll have to send it back I think
  • AllfatherOdhinnAllfatherOdhinn Posts: 5 [Apprentice Seeker]
    It's been a week in here, and two weeks from TomTom email. The customer support is shocking
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