Support "Contact" indisponible !!!!
aetux
Posts: 3 [Apprentice Traveler]
Comment se fait-il que le support ne soit plus disponible? La page "contact" ne possède plus aucun champ pour pouvoir introduire une demande ?!
0
GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
aetux
Posts: 3 [Apprentice Traveler]
Comments
Superuser
Many are working from home and phone lines are no longer available. Here is a schedule of the available services with links by country.
https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic
Doug
Could you test by yourself that the chat is unavailable
Test the link https://fr.support.tomtom.com/app/contact/p/5007/c/4757#ChatTab
Thank you
aetux
Superuser
Just tried your link and you don't seem to be offered a chat facility whereas if I do the same using the UK link I am offered Chat as an option although they won't be there at the moment anyway as it is a public holiday.
Doug