Support "Contact" indisponible !!!!

aetux

Comment se fait-il que le support ne soit plus disponible? La page "contact" ne possède plus aucun champ pour pouvoir introduire une demande ?!

DougLap

Hi @aetux

Many are working from home and phone lines are no longer available. Here is a schedule of the available services with links by country.

https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic

Doug

aetux

Hi DougLap,

Could you test by yourself that the chat is unavailable
Test the link https://fr.support.tomtom.com/app/contact/p/5007/c/4757#ChatTab

Thank you

aetux

DougLap

Hi

Just tried your link and you don't seem to be offered a chat facility whereas if I do the same using the UK link I am offered Chat as an option although they won't be there at the moment anyway as it is a public holiday.

Doug