Start 62 Lifetime maps
erikvanderscheer
Posts: 2 [New Seeker]
Last week I bought the Start 62 because of the lifetime maps. I have updated the device with MyDrive Connect. According to MyDrive Connect the device is up to date. The map installed is the Europe map v1035 from August 2019. How do I get and install a newer map?
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Best Answers
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DougLap
Posts: 7,733 
SuperuserHi @erikvanderscheer
It appears at the moment that with many currently working from home that sometimes it takes longer than usual for some accounts to get fully sorted especially at weekends. Keep trying from time to time In the meantime hopefully @VikramK will see this and have a look at your account and sort it out if necessary so the Updated map becomes available.
Not sure if @VikramK is on line today but certainly should be here tomorrow so keep an eye out here as well to see if he responds.
Doug5 -
DougLap
Posts: 7,733
SuperuserHi @erikvanderscheer
They do not work at the weekends and are now working from home so seems to take a little longer sometimes.
Glad you are sorted.
Doug5
Answers
Superuser
It appears at the moment that with many currently working from home that sometimes it takes longer than usual for some accounts to get fully sorted especially at weekends. Keep trying from time to time In the meantime hopefully @VikramK will see this and have a look at your account and sort it out if necessary so the Updated map becomes available.
Not sure if @VikramK is on line today but certainly should be here tomorrow so keep an eye out here as well to see if he responds.
Doug
Superuser
They do not work at the weekends and are now working from home so seems to take a little longer sometimes.
Glad you are sorted.
Doug