Start 62 Lifetime maps

erikvanderscheer
Registered Users Posts: 2 
New Seeker

New Seeker
Last week I bought the Start 62 because of the lifetime maps. I have updated the device with MyDrive Connect. According to MyDrive Connect the device is up to date. The map installed is the Europe map v1035 from August 2019. How do I get and install a newer map?
Tagged:
0
Best Answers
-
Hi @erikvanderscheer
It appears at the moment that with many currently working from home that sometimes it takes longer than usual for some accounts to get fully sorted especially at weekends. Keep trying from time to time In the meantime hopefully @VikramK will see this and have a look at your account and sort it out if necessary so the Updated map becomes available.
Not sure if @VikramK is on line today but certainly should be here tomorrow so keep an eye out here as well to see if he responds.
Doug5 -
Hi @erikvanderscheer
They do not work at the weekends and are now working from home so seems to take a little longer sometimes.
Glad you are sorted.
Doug5
Answers
-
Hi @erikvanderscheer
It appears at the moment that with many currently working from home that sometimes it takes longer than usual for some accounts to get fully sorted especially at weekends. Keep trying from time to time In the meantime hopefully @VikramK will see this and have a look at your account and sort it out if necessary so the Updated map becomes available.
Not sure if @VikramK is on line today but certainly should be here tomorrow so keep an eye out here as well to see if he responds.
Doug5 -
I just got a message I can update the map. :-) Don't know why it took a few days. But I'm glad I can update the map now. Thanks for responding to my message.0
-
Hi @erikvanderscheer
They do not work at the weekends and are now working from home so seems to take a little longer sometimes.
Glad you are sorted.
Doug5