Tomtom Runner Cardio not syncing to Strava — TomTom Community

Runner & Multi-Sport

Tomtom Runner Cardio not syncing to Strava

cytcyt Posts: 1 [New Seeker]
in Runner & Multi-Sport
Just got my Tomtom Runner Cardio out from the attic after 5 years of not use! Updated the GPS firmware and software and it seems to still be working. But it doesn't sync to Strava even though I have added it as a connection on the app and it shows on the Windows program too that Strava is connected, but it's not uploading the data to Strave?
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Answers

  • tfarabaughtfarabaugh Posts: 16,811
    Superusers
    Your best bet is to remove the Strava upload and then reinstall it just to be sure. On the Apps & Exporting tab delete the entry for Strava. Then go into Strava and under Settings> Apps revoke the access for TomTom. Now go back into TomTom Sports and add Strava again. You will be prompted for your Strava login credentials which will reset the link.
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