Tomtom Runner Cardio not syncing to Strava

cyt Registered Users Posts: 1
New Seeker
edited January 24 in TomTom Sports
Just got my Tomtom Runner Cardio out from the attic after 5 years of not use! Updated the GPS firmware and software and it seems to still be working. But it doesn't sync to Strava even though I have added it as a connection on the app and it shows on the Windows program too that Strava is connected, but it's not uploading the data to Strave?


  • tfarabaugh
    tfarabaugh Posts: 16,973
    Your best bet is to remove the Strava upload and then reinstall it just to be sure. On the Apps & Exporting tab delete the entry for Strava. Then go into Strava and under Settings> Apps revoke the access for TomTom. Now go back into TomTom Sports and add Strava again. You will be prompted for your Strava login credentials which will reset the link.