Lifetime maps Start 62

blekzjek

Just bought this device because of the lifetime maps. Updated with MyDrive Connect. MyDrive Connect reports the device is uptodate. The installed Europe map is v1035 from 07/2019. Is there some procedure to activate Lifetime?
Thanks in advance.

YamFazMan

Hi
@blekzjek
Welcome to the site....
On Monday @VikramK or @lampard the Forum Moderators can check your Account and the Status of your Lifetime maps....

Stay Safe... ATB YFM

blekzjek

Thanks for your quick answer. Now there is another problem. I was downloading a smaller zone and the dornload failed. Now I have no maps anymore on the device and MyDrive Connect still reports that the device is uptodate.

DougLap

Hi @blekzjek

Have a look at this.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

Doug

blekzjek

Thank you but no succes. MyDrive has no map even not the picture as shown in the video.

blekzjek

Thank you. This morning I had 17 map updates in MyDrive Connect. Now I have the latest version of the Europe map.

DougLap

Hi @blekzjek

Glad you are sorted. Probably taken a little longer because of the current situation and a weekend.

Doug