My Tomtom account shows wrong country

pdawson0
Registered Users Posts: 1 
New Seeker

New Seeker
I just discovered my account shows as UK. No idea how this happened. I've always lived in Australia. It caused me a lot of grief when I tried to buy a new device and wouldn't let me update an out of date address. Ended up having to buy as a guest. It still tried to send me to the uk website which has different models and prices
How do I get TomTom to change this? There's no option to update country when you do an address change and it won't accept local addresses, yet my Australian street address was there but doesn't exist in the UK. Seems illogical.
How do I get TomTom to change this? There's no option to update country when you do an address change and it won't accept local addresses, yet my Australian street address was there but doesn't exist in the UK. Seems illogical.
0
Answers
-
Chat service for Australia:
Australia
1300 135 604
Monday-Friday:9:00 am to 5:30 pm AEST
They should be able to assist you.
0