My Go 5200 & 6200 have both frozen screens showing computer to satnav unit showing X in line.

bfj

My Go 5200 & 6200 have both frozen screens showing computer to satnav unit showing X in line.
What is the fix to cure this, they try to repair via my drive but it always fails.
The 6200 has a cracked touch screen too but I dont want to replace it if I am going to have to dispose of the units.

YamFazMan

Hi
@bfjf
It looks like Recovery Mode has initialized on your device.....
When in Recovery Mode... The device must be capable showing as Connected over USB for the Recovery process to complete....

TomTom FAQ Navigation device not starting or displaying a cross... I think the device is at bullet-point (9)
Here... https://uk.support.tomtom.com/app/answers/detail/a_id/1898/kw/Recovery
____________________________

If you are running Windows10 ???
Maybe Win 10s Troubleshooter will fix the Driver Problems (Or any other USB problems)
See... https://discussions.tomtom.com/en/discussion/comment/1704286/#Comment_1704286

ATB YFM