My Go 5200 & 6200 have both frozen screens showing computer to satnav unit showing X in line. — TomTom Community

My Go 5200 & 6200 have both frozen screens showing computer to satnav unit showing X in line.

My Go 5200 & 6200 have both frozen screens showing computer to satnav unit showing X in line.
What is the fix to cure this, they try to repair via my drive but it always fails.
The 6200 has a cracked touch screen too but I dont want to replace it if I am going to have to dispose of the units.

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