Go 620- Saved places back up to a memory card

Zorro_form_Holland
Zorro_form_Holland Registered Users Posts: 2
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Hello, I've saved a lot of places (stars) in Europe on my device. In fact, there are so many that when I am connecting with my drive, the device is starting up constantly. When I stop the connection with my drive everything is back to normal.
Is there a way to save the places on a micro sd card so I can connect with my drive again?
The support of Tomtom Holland doesn't understand the problem..😥
Maybe someone here knows what I mean and has solved it..
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Answers

  • Lochfrass
    Lochfrass Posts: 17,714
    Superuser
    HI

    You can´t save the My Places on a Memory card, but you can convert them to a Poi list.
    How to do that: https://discussions.tomtom.com/en/discussion/comment/1703204#Comment_1703204
  • YamFazMan
    YamFazMan Posts: 20,787
    Superuser
    Hi
    @Zorro_form_Holland
    Welcome to the site....
    All the Data is stored on your Account on the Tomtom Cloud
    Here... https://mydrive.tomtom.com/



    Many users have asked for the facility to backup their MyPlaces to a PC
    The MyDrive Route planner allows you to download your data from the Tomtom Cloud
    Here... https://discussions.tomtom.com/en/discussion/comment/1667273/#Comment_1667273

    Stay Safe... ATB YFM
  • Zorro_form_Holland
    Zorro_form_Holland Registered Users Posts: 2
    Apprentice Seeker
    Hello there!
    That's the problem.
    Because I've saved so many places, the device doesn't work when it's connected with my drive.
    It starts up over and over again.
    I've tried it with the device of my colleague (go 520) which works properly on his account, but when I put it on my account, it has the same problem.
    So the saved places are only on my device and not in my drive. So I can't do a reset, because then I lose a lot of information.
    Grtz, Zorro
  • YamFazMan
    YamFazMan Posts: 20,787
    Superuser
    Hi
    @Zorro_form_Holland
    Welcome to the site.....
    Zorro_form_Holland wrote: »
    Hello there!
    That's the problem.
    Because I've saved so many places, the device doesn't work when it's connected with my drive.
    It starts up over and over again.
    I've tried it with the device of my colleague (go 520) which works properly on his account, but when I put it on my account, it has the same problem.
    So the saved places are only on my device and not in my drive. So I can't do a reset, because then I lose a lot of information.
    Grtz, Zorro
    Are you logged into MyDrive on the GO 620
    Check... Tap 4Dot (.... Menu) --> Setting --> System --> MyDrive
    You need to be logged into MyDrive on the device on order to sync the MyPlaces with The MyDrive Web Route planner....

    Stay Safe... ATB YFM

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