My phone cannot be discovered on my device

Zoe_Ma
Zoe_Ma Registered Users Posts: 2
Apprentice Seeker
in Devices using MyDrive Connect
Hallo!
I am using Tomtom Go 510 and I want to connect my phone with my device.
I open the Bluetooth and the hotspot on my phone (iPhone X), but it cannot be seen on the device. What should I do?

Answers

  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hi @Zoe_Ma

    I would advise that you do a soft reset(press and hold the on/off button until you hear the drum sounds)

    Follow the steps as advised in the user guide.

    Regards
    Vikram

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