Tomtom 6250 with Lifetime maps does not give to update them

qkapish
Registered Users Posts: 2 
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Hello,
Just bought tomtom 6250 with lifetime services, but maps does not work. It wants me to buy them.
Any solutions to the problem?

Just bought tomtom 6250 with lifetime services, but maps does not work. It wants me to buy them.
Any solutions to the problem?

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Answers
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Hi @qkapish
The current situation and people working from home seems to have resulted in some new units not getting set up straight away on the TT Servers. Try a Soft Reset ie Turn the unit on and when ready hold the ON/OFF button down for about 20 seconds plus until you hear the drumroll sound then let the button go.
Now try and and update the device using Wifi only. You only need the PC with My Drive Connect running if you have no Wifi or the Wifi is slowish.
Hopefully @VikramK will pick this up on Monday and sort your account if necessary so have a look back then.
If when you turn your unit on it says No Map then look at the following
https://discussions.tomtom.com/en/discussion/1041654/no-maps-available-wi-fi-devices#latest
Doug
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Hi
I have same problem with lifetime maps0