GO 610 Battery not charging — TomTom Community

GO 610 Battery not charging

On the adapter and in the car, my TomTom Go 610 does function well, but the battery seems to be not charging, i. e. in the empty battery-symbol there persists to be shoed only this: ~ .
What could I do, to get the battery charged?
(I'd prefer the answer - if possible - in German).
Mit freundlichen Grüßen,
HR457

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