Backup TomTom Go 6200

Bob Moore

Is it possible to backup my satnav data to a pc and,if so, how?

I cannot use the TomTom connect option due to a problem with my email.

So I want to back up to a pc , perform a satnav reset and then restore the data.

Lochfrass

Hi

The "MyPlaces" are stored in your personal MyDrive Cloud.
You can´t transfer it to another account if you change your Mailadress.
But you can convert it to Poi (*.ov2 files)
How to do that look here:
https://discussions.tomtom.com/en/discussion/comment/1703204/#Comment_1703204

YamFazMan

Hi
@Bob Moore
Unlike the early NAV2 Devices the NAV3 NAV4 & NAV5 (Wi-Fi) devices use a secure Networking system... The user has NO access to the Operating System....

All the Data is stored on your Account on the Tomtom Cloud
Here... https://mydrive.tomtom.com/



Many users have asked for the facility to backup their MyPlaces to a PC
The MyDrive Route planner allows you to download your data from the Tomtom Cloud
Here... https://discussions.tomtom.com/en/discussion/comment/1667273/#Comment_1667273

Stay Safe... ATB YFM

Bob Moore

Unfortunately my email provider ceased.
I therefore cannot backup or restore as I cannot login and there is no way to use an alternative email address.
I think my only option is a factory reset but I would like to store my data and then reinstate it.

YamFazMan

Hi
@Bob Moore
Have you tried Logging in using your old account details you maybe lucky ???

Stay Safe... ATB YFM

Bob Moore

I had forgotten my password and as my email account no longer exists I can't reset it.

YamFazMan

Hi
@Bob Moore

Due to COVID-19 the phone service has been suspended....
Tomtom Direct Email & Chat Links by Country....
Click on required Countries Email or Chat Link....
Here... https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic/p1

Stay Safe... ATB YFM