My Tomtom Go Pro 6250 shows black screen and doesn't respond

Truckgo20

hello
3 days it shows black screen after the battery was low I did charge it a couple of hours and try to turn it on as hold the on/off button, but unfortunately nothing happened, anyone who can help please 😢
I really need the sat nav
Thanks

rider1rider

check with customer care, sounds like a problem with the screen display.

Truckgo20

Hi rider1rider,

How to contact customer service?

Thanks

Lochfrass

Support:
United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m
Chat https://uk.support.tomtom.com/app/contact/p/5007/c/4757#ChatTab
Mail: https://uk.support.tomtom.com/app/contact_incident/c/4757/p/141/locale/en_GB

Truckgo20

Ok,
I'll call them
Many thanks